Responsible Gambling

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Responsible Gambling is at the heart of our platform: we promote healthy habits, offer personalised limits and provide easy access to support tools. Play for enjoyment, set your rules and seek help if gambling becomes a problem.

Introduction and commitment to responsible gambling

Our platform is firmly committed to Responsible Gambling: to inform, prevent and provide practical tools. Personalised limits, self-exclusion, assessments and support resources are available 24/7. We encourage every player to set clear rules, play for enjoyment and seek support if needed.

Protecting minors and age verification

Protecting minors is paramount. Our age-verification process combines ID checks, official documents and automated systems to block access to under-18s. As part of Responsible Gambling we raise parents' awareness and provide simple, effective filtering tools.

Self-assessment: Are you gambling responsibly?

Ask yourself a few simple questions to assess your habits: do you gamble within a set budget, take regular breaks, and do your sessions affect your responsibilities? A quick test helps identify warning signs and points you to support tools.

Personal control tools (Deposit, stake and time limits)

Set your deposit limits, cap your daily stakes and define session durations to better control your activity. These tools support Responsible Gambling by preventing excess, reminding you of your personal limits and offering the option to reduce or temporarily suspend access.

Self-exclusion and cooling-off periods

To reinforce Responsible Gambling, activate self-exclusion or choose temporary cooling-off periods: a few days, weeks or months. These tools block access instantly, help you regain control and can be combined with deposit limits or professional support to better manage your gambling.

Session reminders and reality checks

Simple session reminders and reality checks help maintain Responsible Gambling: duration notifications, mandatory breaks, daily summaries and spending alerts. These measures help you recognise fatigue, reduce risk and return to play for enjoyment, safely.

Protecting minors at home (Filtering software)

Install filtering software and parental controls to block access to betting sites and apps. These tools strengthen Responsible Gambling at home, limit minors' exposure and make it easier to monitor online activity.

Help, support and resource organisations

Help services and specialist organisations are available to support players: helplines, counselling centres, charities and online platforms. If you're struggling, contact them promptly; they support Responsible Gambling and offer personalised, free and confidential action plans.

Tips to stay in control

To stay in control, set deposit and time limits, enable reminders and take regular breaks. Talk to someone you trust if you feel you're losing control. These simple steps support Responsible Gambling and help protect your enjoyment without risk.

Contact us for help

If you need help, contact our dedicated team available 24/7 by email, live chat or phone. We provide confidential support, practical advice and self-exclusion options to support Responsible Gambling. Feel free to request a personalised appointment with a specialist advisor.

 

 

 

 

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